FAQ's
Orders can be placed through the webshop. After placing an order with LAYSTON. you will receive a confirmation email. In the meantime, the order will be processed and you will be kept informed.
We as LAYSTON. are a brand that offers exclusive and premium products, so the product displayed on the webshop is not always in our storage location. A pre-order is a pre-order of a premium product that will not be available to everyone, it is a limited edition.
Normal orders will be delivered within 1-3 business days. Process time for pre-orders may vary. If you want to know more about your order as a pre-order, our customer service is ready for you, available at service@layston.nl. With pre-orders, remember that this is really an exclusive product, which is likely to be out of stock, and therefore has a limited edition.
We currently only ship within the Benelux, so that our customers can expect the best ordering experience.
It is annoying to hear that you have not yet received your order. Feel free to contact our customer service via service@layston.nl. We are happy to help you further and together ensure that your order is delivered to your home as soon as possible.
Of course that's possible! Unsatisfied? Please contact our customer service via service@layston.nl. You have 14 days after receipt to return your order. Visit this page pagina for more information about returns.
We handle cancellation requests, but we can't make any promises. Submit your request before the order has been shipped, then there is a high chance that your order could be canceled. If you want to cancel the order, please contact our customer service service@layston.nl